Refund policy

ALL SALES ARE FINAL

Due to the small-batch nature of our products, Roniroo does not accept returns, exchanges, or refunds for change of mind, ordering the wrong item or size, or accidental purchases. Please review all product descriptions, photos, and sizing information carefully before placing your order.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your item arrives damaged, defective, or different from what you ordered, please contact us at through our contact page within 7 days of delivery.

Include your order number and clear photos of the item and packaging. Once the issue is reviewed and approved, we will arrange a replacement at no additional cost whenever one is available. If the original item is unavailable, we will work with you on an appropriate alternative or refund.

HANDMADE ITEMS

Because many Roniroo items are handmade, small differences in stitching, color, sizing, and placement may occur. These minor variations are part of what makes each piece unique and are not considered defects.

ORDER CANCELLATIONS

Orders cannot be canceled or changed after they have been processed or shipped. If you notice an issue with your order information, please contact us as soon as possible, and we will try to help before processing begins.

CONTACT

For damaged, defective, or incorrect items, please use our Contact Us page or email us at roniroo.official@gmail.com. Include your order number and clear photos of the item and packaging.